If you have any questions regarding this program, and/or want to contact us to arrange for a contractor to measure the Gap Spaces on your elevator, you may reach us at the following:

Due to the continued effects of the COVID-19 pandemic, our ability to send a contractor to visit your home to inspect your installation(s) and, as needed, install Space Guards may be delayed.

emailIcon  Email Us:


phoneIcon Call Us:

1-800-285-9862 1-800-285-9862 (Toll-Free)
Call Center Hours: 9 a.m. - 5 p.m. EST
Monday - Friday except Holidays

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writeIcon Write Us:

thyssenkrupp Access Safety Program
c/o Administrator
P.O. Box 6454
Portland, OR 97228-6454

Please ensure that you include your name and your return address on all correspondence.

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